Chiller Box has been designing and delivering commercial kitchens, refrigeration systems and air conditioning installations since 2004. We’re a director-led business built on one simple promise: every client gets the same hands-on attention, whether it’s a school kitchen or a flagship restaurant.
Chiller Box was started by Marios Poumpouris and Michael Michael in 2004. The idea came from their own personal experience as a start-up in the hospitality industry.
When Marios wanted to open his own food business, he discovered just how difficult it was to find a supplier who could handle the full picture.
He wanted a business he could turn to for guidance on the full process from finance to planning, design to installation.
Marios and Michael started Chiller Box to change that. They believed that hospitality businesses should have the opportunity to work with just one supplier throughout the project. They set out to lead each relationship, ensuring that clients know who is accountable from concept to completion.
Over two decades later, that founding principle hasn’t changed. Marios and Michael still lead every major project personally. The business has grown, but their approach to customer service hasn’t. Chiller Box has worked with hundreds of clients and has built a strong reputation gaining work mainly from repeat business and referrals.
2004
2009
First industry award nomination
2014
CEDA Project Management winners
2023
CEDA Grand Prix highly commended
From day one, every Chiller Box project has been personally overseen by one of our directors. Not because it sounds good, but because that’s how we believe projects should be delivered.
Marios brings a background in project management and hospitality design to every Chiller Box project. His eye for detail, understanding of spatial planning and ability to coordinate complex environments means kitchens and other environments he works on don’t just function well, they’re designed to last.
Marios is actively involved from the initial consultation through to handover, always making sure your project stays on time, on budget and exactly how you need it.
Michael brings deep technical knowledge of air conditioning and commercial kitchens including refrigeration, cold rooms, servery and counter display design and equipment integration. This ensures the mechanical side of every project works seamlessly with the design.
Michael’s hands-on approach means he’s regularly on site, working alongside installation teams to make sure every system performs as specified. His knowledge of refrigeration compliance and energy efficiency adds a technical rigour that clients find incredibly valuable.
Between them, Marios and Michael cover the full spectrum of commercial kitchen and air conditioning projects. Design, specification, installation and project management, that’s what makes Chiller Box. You’re not dealing with a sales team, you’re dealing with the people who built the business and still run every project.
Design, specification, refrigeration, installation and project management. That’s the Chiller Box difference. You’re not dealing with a sales team. You’re dealing with the people who built the business and still run every project.
We hold the accreditations that are important to our industry, and they represent the standards we work to on every single project.
Recognised by the Catering Equipment Distributors Association as meeting the highest industry standards
Recognised for our projects in a highly competitive industry
Financial protection for clients through the CEDA bond scheme
Membership of the UK’s leading construction trade body
Legally registered for gas installation and servicing work
Our accreditations are reviewed and maintained annually. When you work with Chiller Box, you’re working with a business that meets the compliance standards required by education authorities, healthcare trusts, corporate estates teams and local councils.
Our accreditations are reviewed and maintained annually. When you work with Chiller Box, you’re working with a business that meets the compliance standards required by education authorities, healthcare trusts, corporate estates teams and local councils.
We’ve been nominated, shortlisted and awarded across the catering equipment industry since 2009. Here are some of the highlights.
We’ve been nominated, shortlisted and awarded across the catering equipment industry since 2009. Here are some of the highlights.
Awards are a reflection of how we work, not a reason to work with us. But they do confirm what our clients already know:
Chiller Box delivers to a consistently high standard, and we are proud that the industry recognises that.
‘Not only were they particularly helpful with my very modest budget, but I am also still so surprised by how they turned our small changing room into a fully functioning commercial kitchen.
Thank you, Chiller Box team, for all your hard work on a tight time scale and within a tight budget. I would highly recommend.’
Chantelle-Shakila Tiagi
We maintain comprehensive company policies and hold the certifications and insurances required to operate in regulated commercial environments. All documentation is available on request, or you can download a copy.
We maintain comprehensive company policies and hold the certifications and insurances required to operate in regulated commercial environments. All documentation is available on request, or you can download a copy.
Policy Document
Policy Document
Insurance
Policy Document
Policy Document
Insurance
Policy Document
Licence & Certification
Legal Document
If you need any of these documents as part of a procurement process, tender submission or compliance audit, you can download each document as required or contact us if you need anything further. We’re experienced in working within formal procurement frameworks and understand the documentation requirements.
We work with a wide network of leading catering equipment, refrigeration and air conditioning manufacturers. Our specification is fully independent, which means we recommend equipment based on what’s right for your project.
We work with a wide network of leading catering equipment, refrigeration and air conditioning manufacturers. Our specification is fully independent, which means we recommend equipment based on what’s right for your project.
We recommend equipment based on what’s right for your project and operation, not on supplier margin or commercial incentive.
Long-standing partnerships with manufacturers give our clients access to better pricing and faster availability when it matters.
Many of our manufacturer contacts have worked with Marios and Michael since the early days of the business, which has translated into better service and faster problem resolution.
These long-standing partnerships give our clients access to competitive pricing, priority lead times and the confidence that every piece of equipment we specify is backed by proper manufacturer support.
Our partner relationships have been built over more than two decades. Many of our manufacturer contacts have worked with Marios and Michael since the early days of the business. That depth of relationship translates into better service, better pricing and faster problem solving for our clients.
These long-standing partnerships give our clients access to competitive pricing, priority lead times and the confidence that every piece of equipment we specify is backed by proper manufacturer support.
Our partner relationships have been built over more than two decades. Many of our manufacturer contacts have worked with Marios and Michael since the early days of the business. That depth of relationship translates into better service, better pricing and faster problem solving for our clients.
Whether you’re exploring options for a new project or just want to understand how we work, our directors are always happy to have a conversation.
Whether you’re exploring options for a new project or just want to understand how we work, our directors are always happy to have a conversation.
